22k Responsible Gaming — Stay in Control, Stay in the Game
22k believes gaming should be a form of entertainment — not a source of stress or problems. On this page, you’ll find everything you need to build healthy gaming habits.
Our Commitment to Responsible Gaming
22k doesn’t just provide entertainment — we take equal responsibility for users’ wellbeing and safety. Gaming on our platform should be fun, without taking over your life.
We believe that informed players are happier players. That’s why at 22k, we prioritize transparency, fairness, and user control. Our commitment is to make gaming a source of enjoyment, not a burden in life.
Read these guidelines, and if you feel you or someone you know needs help, take action without delay.
When to Be Alert?
If you notice the signs below, it’s essential to review your gaming habits. These may indicate risky behavior:
- Spending more money (৳) than your set budget.
- You're placing more bets to try to recover money you've lost.
- Borrowing money from family or friends.
- Reducing daily spending on essentials to fund gaming.
- Feeling restless or irritable when not gaming.
- Hiding your gaming from family and friends.
- Neglecting work, studies or family responsibilities.
- Using gaming to reduce mental stress.
Tips for Setting Time and Budget Limits
The most effective way to practice responsible gaming is to set limits beforehand. Before using 22k, decide for yourself:
- Daily / Weekly Budget: Set your spending limit (৳) in advance. Once you reach that limit, stop gaming for the day.
- Time limit: Decide how much time you’ll spend playing each day. Track your time by watching the clock.
- Stop when losing: Stop playing after losing a certain amount. Chasing losses only increases risk.
- Never think of gaming as a source of income — it's entertainment, nothing more.
Self-Control Tools — Help Yourself
At 22k, we offer various tools to help users control their gaming. If you feel gaming is becoming excessive, take these steps:
Contact support to set daily or weekly deposit limits on your account. It helps manage your budget.
You can take a cooling-off break from gaming for a set period — pause your account for anywhere from one week to one month.
There’s a self-exclusion option for long-term breaks, allowing you to stay away from the platform for a set period. Notify the support team to activate it.
Protection of Minors
22k strictly prohibits use by anyone under 18. Age is verified at registration, and additional proof is required if suspicious.
Our request to parents:
- Use parental control software on your child’s devices.
- Keep your account and password out of children’s reach.
- Have open conversations with your children about online gaming.
Maintain a balance in your life
Gaming can be a part of life — but it shouldn't be all of it. Keep a healthy balance:
- Spend quality time with family and friends.
- Prioritise physical exercise, education, and your career.
- If you lose while gaming, try not to get discouraged; think of it as the cost of entertainment.
- Feeling stressed? Before you play, ask yourself — is this genuinely for fun, or am I trying to escape?
Seek professional help if needed
If gaming feels hard to control, don't face it alone — seek professional help. That's not a sign of weakness; it takes real courage.
Our support team is ready to guide you on the right path. If you sense a problem:
- Contact the 22k support team: [email protected]
- Talk honestly with a trusted family member or friend.
- Consult a mental health specialist or counselor.
- If needed, apply for self-exclusion — we're here to help.
Remember: gaming is for entertainment and not a solution to life’s problems.
